8
AssignmentMultiple Choice

Writing a Problem Statement

Question 8 • VA-Information Technology Fundamentals B

Analyze the problem statement. Select the correct answer.Vision: We want to decrease errors in our billings to clients.Issue: It may be that we have too many new clients.Method: Develop new software that has multiple checkpoints of billing amounts before invoices are issued.

Answer
A
This is a clear, well-defined problem statement.
B
This problem statement will help the staff to focus.
C
This problem statement does not provide a useful issue statement.
D
This problem statement is specific.

Explanation

The vision identifies the goal: reducing billing errors, and the method suggests adding software checkpoints. However, the issue statement—“too many new clients”—does not explain how or why client growth is causing billing errors, so it is not useful for guiding a solution. The best answer is that the problem statement does not provide a useful issue statement.

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