Writing a Problem Statement Answers

Identify how creating a problem statement is important to starting off a project right. Select all that apply.

Clearly state the vision of how things will function with the new customer service tracking system. This will be research before writing the problem statement.✔ This will be part of the problem statement.This will be done after the problem statement is finalized.

Explore alternative ways to solve the problem. ✔ This will be research before writing the problem statement.This will be part of the problem statement.This will be done after the problem statement is finalized.

Ask for stakeholder input on the existing problems and possible solutions. ✔ This will be research before writing the problem statement.This will be part of the problem statement.This will be done after the problem statement is finalized.

What should be included in research for a problem statement? Select all that apply

Analyze the problem statement. Select the correct answer.Vision: We want to benefit from early payment discounts.Issue: There are too many bills to pay.Method: Create new software to track and prioritize payments.

Analyze the problem statement. Select the correct answer.Vision: We want to maintain our high customer service standards as we gain more customers.Issue: We have limited staff who are highly trained. We could automate some tasks to expand the number of customers each employee can respond to.Method: Create new software to automate unnecessary customer service tasks and monitor outcomes.

Analyze the problem statement. Select the correct answer.Vision: We want to decrease errors in our billings to clients.Issue: It may be that we have too many new clients.Method: Develop new software that has multiple checkpoints of billing amounts before invoices are issued.

Analyze the problem statement. Select the correct answer.Vision: We want to improve customer satisfaction and gain repeat business.Issue: We need to decrease the amount of products returned due to defects.Method: Create new software to track returns and suppliers of returned products, and interact more with customers during the return process.

Analyze the problem statement. Select the correct answer.Vision: We want improved customer satisfaction.Issue: It may be that we have too many products.Method: Design new software to track customer repairs and complaints.

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You have been contracted to design an improved customer service tracking software. Use the drop-down menu to organize the steps you will take in writing the problem statement.Ask to review the current system. ✔ This will be research before writing the problem statement.This will be part of the problem statement.This will be done after the problem statement is finalized.

You work at a retail store. Recently, paychecks have had errors and there have been many employee complaints. You have been assigned to head the team to redesign the payroll software program to solve this problem. Use the drop-down menu to organize the steps you will take in writing the problem statement.Write the new payroll software program. This will be research before writing the problem statement.This will be part of the problem statement.✔ This will be done after the problem statement is finalized.

Clearly state the vision of how the stakeholders think things will function with the new payroll system. This will be research before writing the problem statement.✔ This will be part of the problem statement.This will be done after the problem statement is finalized.

Ask for stakeholder input on the problem and possible solutions. ✔ This will be research before writing the problem statement.This will be part of the problem statement.This will be done after the problem statement is finalized.