Analyze the problem statement. Select the correct answer.Vision: We want to maintain our high customer service standards as we gain more customers.Issue: We have limited staff who are highly trained. We could automate some tasks to expand the number of customers each employee can respond to.Method: Create new software to automate unnecessary customer service tasks and monitor outcomes.

The statement clearly identifies the vision: maintaining high customer service while gaining customers. It also explains the issue—there are few highly trained staff—and gives a method: create software to automate tasks and monitor outcomes. Together, these parts make it a clear, well-defined problem statement. The method and issue are both provided, so choices C and D do not apply.

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