Ethics and Communication: Ethical Conflict Answers
Both donkeys are hungry. Both donkeys want their own pile of food. Explain how Effective Cooperative Conflict management steps result in a positive outcome
Answers will vary. Students might discuss that the donkeys were successful in managing their emotions, listened to each other discovering their desires overlapped, they focused on the problem and not just their own wants, compromised and found a mutually beneficial solution.
Describe a conflict you had recently with someone. Explain which style of conflict management you both used during the conflict. If it ended well, explain the steps of effective cooperative conflict management that helped create a positive outcome. If it ended badly, explain what steps of effective cooperative conflict management might have helped.
Answers will vary. A conflict should be described and two conflict management styles named. Options: non-confrontational, confrontational, or cooperative. Some steps should be listed. Steps of effective cooperative conflict management that could be mentioned: manage emotions, manage information, manage goals (where do goals overlap), focus on the problem, compromise, manage the problem and solutions.
_________________ is a disagreement or clash between two or more people.
Conflict is harmful to a relationship.
Conflict is all around us.
RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Ruff does an excellent job of using which steps of Effective Conflict Management?
_______________ communication is confident, self-assured, positive communication.
RuffBuddy The picture above is an example of _____________.
RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Choose the answer that correctly identifies Ruff and Buddy’s conflict management styles.
RuffBuddy Which step of effective cooperative conflict management should the participants in the picture above focus on first?
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