RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Ruff does an excellent job of using which steps of Effective Conflict Management?

_______________ communication is confident, self-assured, positive communication.
Both donkeys are hungry. Both donkeys want their own pile of food. Explain how Effective Cooperative Conflict management steps result in a positive outcome

Describe a conflict you had recently with someone. Explain which style of conflict management you both used during the conflict. If it ended well, explain the steps of effective cooperative conflict management that helped create a positive outcome. If it ended badly, explain what steps of effective cooperative conflict management might have helped.
RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Choose the answer that correctly identifies Ruff and Buddy’s conflict management styles.

_________________ is a disagreement or clash between two or more people.
Conflict is all around us.
RuffBuddy Which step of effective cooperative conflict management should the participants in the picture above focus on first?

RuffBuddy The picture above is an example of _____________.

Conflict is harmful to a relationship.
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