Patient Communication

Question 7 • *GV 2018 - P.E. Health Science - PE201

How might you use good communication skills to ease the child’s fears?

Answer

You point to the stitches on the bear’s foot and make a joke to ease the tension. “Guess your bear is as clumsy as you are!” you say.

You point to the stitches on the bear’s foot and say, “Looks like his stitches made him as good as new too.”

Tell the child that he cannot bring his bear into the room where the procedure will be performed.

Explanation

Pointing out that the bear’s stitches helped him get “as good as new” offers the child a gentle, reassuring comparison to the procedure. It acknowledges the child’s concern without teasing or dismissing their feelings. The joke in choice A could embarrass or upset the child, while choice C does not offer reassurance.

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